Frequently Asked Questions

 

What kind of pet animals do you photograph?

In short, all creatures great and small! Farm animals, horses, dogs, cats, reptiles and small furries (rabbits, rats, guinea pigs...) are all welcomed models. I am happy to handle and photograph all of them!

Can I have more than one pet photographed in any session?

Yes, there are no limits on how many animals can attend a session.

My dog or pet is a recuse dog and is extremely nervous of new people, will this be a problem?

Absolutely not, years as a practicing vet, and volunteering as a photographer at the Dog's Trust, mean that I am more than used to dealing with animals that have learned to be worried and fearful of unknown people!

Should I have the pet groomed before the photography session?

It's not essential, though some owners may wish to have that "just groomed" look.  If your pet animal is not going for the full grooming treatment, a good brush or clean up may give that coat an extra shine and be tangle free.  Its advisable to ensure that the eyes are free from stray hairs or other deposits that can accumulate (unless of course the breed of pet you have its typical for the eyes not to be visible). Please remove any extra collars or tags that you do not want to be visible in the photographs.

Should I bring along some of the dog's favourite toys?

Yes, please do! Balls, frisbees and other toys that the dog or animal is fond of are very welcome and we can often utilise these during part of the photography session.

Does my dog need to be running around off the lead?

No, if you do not feel comfortable about this, please bring a thin (but strong) lead that will not blend into the background (ideally not green, blue, or brown etc), and then I can easily remove the lead from the photographs afterwards.

Should I bring any pet food treats?

Its can be advisable to have them with you if your dog or cat responds well to treats yet please refrain from using them until directed as some animals, can become too obsessed with treats once they know that they are present.

What clothing or footwear is necessary for the session?

Generally, ensure that you have old footwear, waterproofs (if outside), water for the dog, poop bags, towels and a good lead. If you would like to be photographed alongside your dog/cat, please choose an outfit that will compliment their colouring, and that you are comfortable in. This may be your favourite dress, suit, or simply your smartest dog walking outfit!

Can we bring our own camera or video to the photography session?

I'm afraid not, its more than likely you'll have other tasks provided by myself and will not have time to take your own pictures.  Besides, that's my job!

I need a pet voucher quickly, how long do they take to arrive?

Pet vouchers usually take 2-3 days to arrive following ordering, yet if you need your pet voucher for a friend or relative the next day, please advise and in many instances this may be possible.

My dogs are not very obedient, yet I'd like a specific kind of image, is this possible?

If there is a specific kind of image you would like, please specify in advance.  It is usually possible with advance planning, yet in rare cases, due to lack of space, a "restricted" environment, or the general obedience level of the dogs or pets, a specific type of shot may not be possible.

Do you provide digital files that I can use to make my own prints?

I have a policy of only providing a 1MP digital file, which is perfect for online use, but unsuitable for printing. This is primarily because I do not want poor quality prints of my photographs to be made, and people assume that the photo itself is poor quality.

How long do prints and digital files take to arrive?

Digital files are ready to download within 24 hours of ordering. Prints usually arrive within 1 week, but at busy times it can take up to two weeks. Please email me if you would like to check how long it is likely to be before placing an order.

Is ordering online secure?

Yes, my site uses PayPal.